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SHIPPING POLICY


Last Updated:
October 22, 2026

Thank you for shopping at MoMi! We are thrilled to send our colorful, dopamine-themed jewelry and accessories your way. Please review our shipping policies and delivery estimates below.

1. ORDER PROCESSING TIME 
All online orders are processed and packed within 1 to 3 business days (excluding weekends and statutory holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that during high-volume sales periods, holidays, or new product launches, processing times may be slightly delayed.

2. SHIPPING RATES & DELIVERY ESTIMATES 
Shipping charges for your order will be calculated and displayed at checkout. We offer a variety of shipping speeds to meet your needs.

3. CUSTOMS, DUTIES, AND TAXES 
For orders shipping outside of Canada, MoMi is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, duties, VAT, etc.) are the sole responsibility of the customer. If a package is returned to us due to unpaid customs fees, the original shipping cost will not be refunded, and a restocking fee may apply.

4. SHIPPING TO P.O. BOXES 
We can ship to P.O. boxes within Canada via Canada Post. However, certain expedited shipping options and international carriers may require a physical street address. If there is an issue delivering to your provided address, our customer care team will contact you.

5. CONTACT US 
If you have any questions about the shipping status of your order or our policies, please contact us at: