TERMS & CONDITIONS
Last Updated: October 21, 2026
1. OVERVIEW Welcome to the MoMi website. This website and our physical retail locations are operated by MoMi. Throughout the website and in-store, the terms “we”, “us”, and “our” refer to MoMi. MoMi offers this website, including all information, tools, and services available from this site to you (“Customer”, “user”, “you”, “yours”) through our website located at https://momistudio.odoo.com/ and all related domains, subdomains, software, services, and physical retail features (collectively, the “Site” and "Services"), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site, visiting our retail locations, creating an account, and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site and retail services, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website or Services. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, please do not use this site or use any services, and you should leave the MoMi site immediately. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features, products, or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
2. CHILD USERS The safety of children is very important to us. This site is marketed and intended for users over the age of 13. We will not knowingly collect information or sell products online to children under the age of 13.
Notwithstanding, we are unable to prohibit the use of our site by users under the age of 13, and we depend on parents and guardians to monitor which materials are appropriate for children. We market our products to users with credit cards (i.e., individuals over the age of 18). We are unable to determine the age of the purchaser, and we depend on parents and guardians to protect their credit card information. We will not knowingly sell products to users under the age of 18 without parental consent.
3. COPYRIGHT The entire content of this site, including but not limited to text, graphics, accessory designs, or code is copyrighted as a collective work under Canadian and other copyright laws, and is the property of MoMi.
Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with MoMi or purchasing MoMi products and/or services. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, to place an order with MoMi, or to purchase MoMi products. Any other use, including but not limited to the reproduction, distribution, display, or transmission of the content of this site or our product designs is strictly prohibited, unless authorized by MoMi. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright and intellectual property laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
4. GENERAL CONDITIONS We reserve the right to limit, stop, or prohibit sales to any customer for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
5. PROMO CODES AND DISCOUNTS Unless otherwise stated in the specific promotion's details, all discount codes and promotions are subject to the following terms:
One Discount Per Order: Only one promo code, coupon, or discount can be applied per order. Promotions cannot be combined or "stacked" with other offers.
Expiration Dates: All promotions have an expiration date. Please be sure to use your code before it expires, as we are unable to apply discounts retroactively.
Product Exclusions: Some promotions may be valid only for specific products or services. These exclusions will be clearly stated in the promotion details.
Minimum Order Value: Certain discounts may require a minimum purchase amount to be valid. This will be specified in the promotion's terms.
No Cash Value: Promo codes and discounts have no cash value and cannot be redeemed for cash or credit.
One-Time Use: Unless specified otherwise, most promo codes are for one-time use only.
First-time discount or promo code: Limited to one use per household. For the purposes of this discount, "household" is defined as sharing the same address and name on payment information. We will enforce this when the address and name on payment info are the same. If we find that the discount has been applied to an order from a household that has already used it, we will contact you to discuss your options. You can either pay the remaining balance of the order value to proceed with your order, or we can cancel your order for a refund. Please note that if you choose to cancel, a 25% violation/restocking fee may be applied, which will be deducted from your refund.
6. USER CONTENT In these Terms and Conditions, “User Content” shall mean any audio, video, text, images, or other material you upload, submit, store, or send through our site or social media platforms.
You understand that your content may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
By submitting User Content to our site, you grant a transferable, nonexclusive, worldwide, perpetual, irrevocable, royalty-free right and license to use, reproduce, modify, edit, adapt, publish, translate, display, distribute, sell, sublicense, and create derivative works and compilations incorporating User Content to MoMi to provide our site, and all media, and for any other legal purpose of MoMi’s choosing (such as marketing and testimonials).
Your Content must be your own and must not be invading any third-party’s rights. We reserve the right to remove User Content from our site at any time and for any reason without notification to you. You agree that you will evaluate and bear all risk related to the use of, or any activities associated with, User Content that you post or provide. Under no circumstances will we be liable in any way for User Content or for any loss or damage of any kind incurred because of the transmission of any User Content through our site.
7. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION Although MoMi tries to accurately describe and display products, we cannot and do not promise that product descriptions or depictions are accurate, complete, reliable, current, or error-free. Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.
In the event that a product is mistakenly listed at an incorrect price or an order was received with an incorrect price due to a system error, we reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a full refund to your credit card.
8. MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
9. PRODUCTS OR SERVICES Certain products or services may be available exclusively online through the website, or exclusively in-store at our physical locations. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors, finishes, and images of our accessories that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.
10. ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.
11. OPTIONAL TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
12. THIRD-PARTY LINKS Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the third-party's policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
13. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If at our request, you send certain specific submissions or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or another personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material or contain any computer virus or other malware that could in any way affect the operation of the Service. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
14. ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
15. USE OF SITE In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
16. DISCLAIMERS OF WARRANTY Your use of our products and site is at your sole risk. Unless explicitly noted in a warranty provided by MoMi, our products and our site are provided on an “as is” and “as available” basis. MoMi expressly disclaims all warranties of any kind, whether express, implied, or statutory, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
MoMi makes no warranty that (1) our products or our site will meet your requirements, (2) our products or our site will be uninterrupted, timely, secure, or error-free, (3) the results that may be obtained from the use of our product or our Service will be accurate or reliable, (4) the quality of our products, site, information, or other material purchased or obtained by you will meet your expectations, or (5) that defects in the operation or functionality of the site will be corrected.
Some jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above limitations may not apply to you. The sections titled “Disclaimers of Warranty” and “Limitations of Liability” are intended to be only as broad as is permitted under the applicable laws. If any portion of these sections is held to be invalid under such laws, the invalidity of such portion shall not affect the validity of the remaining portions.
17. LIMITATIONS OF LIABILITY In no event shall MoMi, our parent, subsidiaries and affiliates, and their owners, shareholders, officers, directors, employees, suppliers, contractors, or agents be liable to the Customer or any third party for any special, indirect, incidental, punitive, exemplary, or consequential damages, including but not limited to lost profits or diminution in value, in any way arising out of or relating to any breach of these Terms, Customer's orders of products, or any other interaction between the Customer and MoMi, however caused, under a claim of any type or nature, regardless of whether such damages were foreseeable.
MoMi and its affiliates assume no responsibility for any error, oversight, interruption, deletion, defect, delay in operation or transmission, theft or destruction, or unauthorized access to any User communication. Under no circumstance shall MoMi be liable for any damages that result from the use or inability to use the MoMi site.
Product Safety and Allergies: MoMi offers accessories and jewelry for fashion and lifestyle purposes. We cannot guarantee that our products are free of trace metals or materials that may cause allergic reactions or skin sensitivities in certain individuals. Customers are responsible for reviewing material descriptions. Furthermore, our products may contain small parts that pose a choking hazard. They are not intended for use by small children or infants. MoMi assumes no responsibility for allergic reactions, injuries, or other adverse events resulting from the use or misuse of our products.
18. RISK OF LOSS MoMi will not assume responsibility for products lost or damaged in situations where the User ships a product back to us. MoMi assures that it follows a standard procedure to perform a quality inspection check before items are packed and delivered to the carrier. MoMi is not responsible for stolen packages after delivery has been confirmed by the carrier.
19. INDEMNIFICATION Customer agrees to defend, indemnify, and hold harmless MoMi and its parent, subsidiaries, affiliates, owners, officers, directors, employees, suppliers, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees and costs) due to, arising out of, or in any way connected with (i) Customer's orders, (ii) Customer's use, handling, storage, and/or distribution of Products, (iii) breach of any provision of these Terms; and (iv) Customer's use of the MoMi website.
20. SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
21. TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services.
22. ENTIRE AGREEMENT MoMi's failure to act with respect to a Customer's breach of these Terms does not waive MoMi's right to act with respect to similar or subsequent breaches. These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals.
23. GOVERNING LAW / DISPUTES Except where prohibited by applicable consumer protection laws (which may include the province of Quebec), these Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein.
To the extent feasible, the parties desire to resolve any dispute, claim, or controversy arising out of or relating to your use of or access to our site or products through discussions and negotiations between each other. If unable to resolve a Dispute, either party may initiate legal proceedings in accordance with this Section in the appropriate courts located in Alberta, Canada.
24. CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
25. CONTACT INFORMATION Questions about the Terms of Service should be sent to us at Contact Us.